What does good support for first-gen students look like?

I recently read the article “First-Generation College-Goers: Unprepared and Behind” in the Atlantic.

A few lines about Yale stood out to me. The author quoted Christian Vazquez, a first-gen Yale graduate. He says, ‘There’s a lot of support at Yale, to an extent, after a while, there’s too much support,’ he said, half-jokingly about the myriad resources available at the school.’”

We learn a bit more about Yale’s support systems, “Students are placed in small cohorts with counselors (trained seniors on campus); they have access to cultural and ethnic affinity groups, tutoring centers and also have a summer orientation specifically for first-generation students (the latter being one of the most common programs for students).”